Duration: 12 months or 2,000 hours, whichever occurs first
Covered Components:
Engines (factory-installed)
Transmissions
Steer & drive axles (excluding brake assemblies)
Carburetor
Alternator
Starter
Speed governor
Ring gear
Fly-wheel
Sensors
Hydraulic pump
Oil pump
Electronic components
Torque converters
1.2 Limited Warranty
Duration: 12 months or 1,000 hours, whichever occurs first
Covered Components:
Hydraulic lift cylinders (factory-installed)
Hydraulic tilt cylinders (factory-installed)
Steer cylinders (factory-installed)
Control valves (factory-installed)
1.3 Extended Warranty (if applicable)
Duration: 12 months or 4,000 hours
Covered Components:
Engine
Transmission
2. Warranty Validity Conditions
PowerLiftX Warranty programs are valid only under the following conditions:
Equipment is new at the time of original purchase
Equipment is properly serviced according to PowerLiftX’s recommended maintenance schedule
Equipment is operated under normal conditions for its intended use
Equipment is used within the continental United States
3. Detailed Limitations and Exclusions
The warranty does not cover:
3.1 Damage and Misuse
Repairs or replacements due to accidents
Damage resulting from misuse or neglect
Issues arising from lack of reasonable and proper maintenance
3.2 Improper Repairs and Modifications
Repairs improperly performed
Replacements improperly installed
Alterations or modifications not recommended or approved in writing by PowerLiftX
3.3 Non-Original Parts
Use of replacement parts or accessories not conforming to PowerLiftX specifications which adversely affect performance and/or durability
3.4 Wear and Tear
Normal wear or ingestion of dirt into engine or hydraulic system due to lack of appropriate maintenance in formal or severe service operation conditions
Examples of severe conditions: foundries, lumber yards, cement plants, or other dusty environments
Deterioration of appearance items due to normal use or exposure
3.5 Routine Maintenance and Consumables
Normal replacement of service items:
Tune-up parts
Oil filters
Air filters
Normal maintenance services:
Engine tune-ups
Fuel system cleaning
Wheel, brake, and clutch adjustments
Tires and tubes
All batteries
3.6 Brake Components
Brake shoes
Wheel cylinders
Master cylinder
Hub seals
Axle seals
3.7 Non-PowerLiftX Products
Options, accessories, and/or attachments not manufactured by PowerLiftX
3.8 Geographic Limitations
Vehicles operated outside the continental United States of America
4. Claim Process
To make a warranty claim:
Contact your authorized PowerLiftX dealer or our warranty department
Provide the forklift’s serial number and detailed description of the issue
Our technicians will assess the claim and determine if it’s covered under warranty
If approved, repairs will be scheduled and performed by authorized technicians
5. Owner Responsibilities
To maintain warranty coverage, owners must:
Operate the forklift as intended and described in the operator’s manual
Perform all scheduled maintenance as outlined in the service manual
Keep detailed records of all maintenance and repairs
Use only PowerLiftX approved parts and fluids
Report any issues promptly to prevent further damage
For full details or any questions regarding this warranty policy, please contact our warranty department or call our SERVICE Department at 860-801-5222 EXT 3.
